What dental SEO looks like for a group spread across metro Atlanta
For a group, dental SEO is not a single website straining to rank for 'Atlanta dentist'. It is a set of office pages, Google Business Profiles, treatment pages and local signals, each tied to a real address, real dentists and real hours, and judged by the new patients each office books. A Buckhead office and a Stockbridge office of the same group answer different searches from different people, and the work treats them as separate businesses that share a brand.
Atlanta makes that distinction sharper than most metros. The city of Atlanta holds only part of the market; most patients live in Fulton, DeKalb, Cobb, Gwinnett, Clayton and the counties beyond them, and many think of where they live by suburb or by county rather than by the city name. Locals also sort the region by I-285, the interstate loop they call the Perimeter: inside it is ITP, outside it is OTP. A page that says 'serving Atlanta' to a family in Kennesaw speaks to nobody in particular.
The goal of the work is plain. When someone near one of your offices searches for the treatment you provide, your office should be among the few results they compare, the page should answer their questions about coverage, cost and timing, and the call or booking that follows should be credited to that office so you can see what each location earns.
These figures come from Data USA profiles built on Census Bureau survey data, the Georgia Medicaid site and the region's dental organizations. They describe the scale and makeup of the market, not dental demand, and they help decide where pages, languages and plan information matter most.
- City of Atlanta: about 505,268 residents in 2024, median household income $85,652, 8.9% born outside the United States and 10.1% without health insurance.
- Atlanta, Sandy Springs and Roswell metro area: about 6.26 million residents in 2024, median household income $89,724, 15% foreign born and 12% uninsured.
- Fulton County: about 1.08 million residents, median household income $95,292, 14% foreign born and 9.54% uninsured in 2024.
- DeKalb County: about 765,351 residents, median household income $80,644, 17% foreign born and 12.7% uninsured in 2024.
- Cobb County: about 775,208 residents, median household income $102,738, 16.4% foreign born and 12% uninsured in 2024.
- Gwinnett County: about 979,864 residents, median household income $87,890, 28.1% foreign born and 15.2% uninsured in 2024.
- Georgia as a whole: Data USA shows about 1,856 patients per dentist, without stating a year.
- Georgia Medicaid: the state's Medicaid site says its care management organizations serve more than 2 million members across Georgia Families, Georgia Families 360 and related programs.
- Dental community: the Georgia Dental Association is based in Marietta and counts the Northern District Dental Society among its districts, and the Thomas P. Hinman Dental Meeting is held in Atlanta every March; the 2027 meeting runs 18 to 20 March at the Georgia World Congress Center.
How patients across metro Atlanta pick a dentist
Search habits here follow the way the region is built: a few dense office districts linked by MARTA rail, older intown neighborhoods with strong identities, and suburbs where nearly everyone drives. A group that plans for those habits writes different pages for different offices.
A treatment, then a neighborhood or a city
Most local dental searches pair a need with a place: 'implants Sandy Springs', 'kids dentist Smyrna', 'Invisalign Virginia-Highland', 'emergency dentist Decatur'. Intown, the place is usually a neighborhood such as Old Fourth Ward, Inman Park, Grant Park or West Midtown. OTP, it is usually a city such as Marietta, Roswell, Suwanee or Peachtree City, and sometimes a county. Office pages use the names residents use, which are not always the names in a mailing address.
ITP, OTP and the commute
Interstate 285 runs about 64 miles around the core, and many residents treat it as the line between city and suburb. Inside it, a large share of adults book near work, so offices in Midtown, Downtown, Buckhead and the Perimeter Center area compete for lunch-hour and early-morning appointments. Outside it, patients book near home and near school, and evening and Saturday hours carry weight. Page copy, hours shown on profiles and the searches we target follow that split.
MARTA stations and interstate exits as landmarks
MARTA rail has 38 stations, from North Springs and Doraville in the north to College Park and the Airport in the south. For an intown office, the nearest station is a landmark people recognise: Arts Center, Lindbergh, Lenox, Decatur, Five Points. For a suburban office, the useful landmark is an exit on GA 400, I-75, I-85 or I-20 and whether parking is free. Both belong on the office page because both decide whether a patient believes the office is convenient.
Coverage before care
A great many first calls are really one question: do you take my plan? Depending on the office, the plan in question may be an employer PPO network, a Georgia Families plan or PeachCare for Kids. Liine's 2024 dental report, using leads from 2023, found that 'Medicaid not accepted' was the most common reason a new-patient inquiry did not book, at 21.0%, ahead of 'out of network insurance' at 13.4%. An office page that answers the coverage question saves the call or makes it worth answering.
Languages along Buford Highway and across Gwinnett
Buford Highway runs northeast from near Midtown through Brookhaven, Chamblee, Doraville and Norcross, lined with more than 1,000 immigrant-owned businesses, many of them Korean, Mexican, Chinese and Vietnamese. In Gwinnett County, where 28.1% of residents were born abroad, the county's language equity program covers Spanish, Korean, Vietnamese, Mandarin and Cantonese. Patients who prefer one of those languages often search in it, and they book where the dentist or front desk can speak with them.
Same-day pain and weekend searches
Urgent searches peak when offices are closed: Saturday mornings, holiday weekends and after work. Offices in College Park and East Point, close to Hartsfield-Jackson, may also hear from travelers staying at airport hotels. A same-day page per office that states the real rules, and points to a sister office when one is full, catches searches that otherwise go to whoever has an open chair.
Georgia Board of Dentistry rules for dental advertising
Georgia licenses dentists through the Georgia Board of Dentistry, whose office sits at 2 Martin Luther King Jr. Drive SE in downtown Atlanta. Its members are mostly dentists, with dental hygienist and consumer members. The dental law sits in Title 43, Chapter 11 of the Official Code of Georgia, and the Board's own rules are Department 150 of the Rules and Regulations of the State of Georgia. For advertising, the rule that matters is 150-10-.01, Fraudulent, Misleading or Deceptive Advertising, adopted in its current form in 2003 and tied to O.C.G.A. 43-11-47. It reads more specifically than many states' rules, and some of its banned phrases are ones agencies put on dental sites out of habit.
Who the rule holds responsible
The rule treats any communication meant to attract attention to a practice as advertising, including a trade name or corporate name, and it makes the dentist ultimately responsible for every advertisement placed by the dentist, staff or agents. Website pages, Business Profile posts and paid ads all count. In practice, that means your dentists, not your agency, carry the risk of what a page says, so every clinical page should pass their review before it goes live.
Phrases the rule calls misleading
Rule 150-10-.01 lists claims it deems misleading. Several matter for almost every dental website we audit:
- Claims that a method, material, drug or appliance is superior.
- Offers of 'quality dentistry', 'quality work', a 'staff of skilled dentists', 'skilled employees' or similar terms.
- Claims of superior facilities, with 'scientifically equipped', 'latest modern equipment' and 'modern office' given as examples.
- Statements that a treatment can be done without causing any pain.
- Claims that a dentist is a specialist, unless the specialty is recognized and the education rule is met.
- Claims that a dentist practices at a location where that dentist does not regularly provide treatment.
- A trade or corporate name confusingly close to one another Georgia practice already uses.
Fee ranges, free offers and the 60-day rule
Georgia allows fees to be advertised for routine services, those performed often, at a set fee for nearly all patients and with little variation in technique or materials. If an advertisement uses 'from', 'as low as' or 'starting at', the rule asks for both the minimum and the maximum to be shown. An advertised fee, and any service called 'free' or 'no charge', must remain available for at least 60 days after the last publication unless the advertisement names another date. When related follow-on services might cost more, the rule supplies the statement to use: 'ADDITIONAL CHARGES MAY BE INCURRED FOR RELATED SERVICES WHICH MAY BE REQUIRED IN INDIVIDUAL CASES.' New-patient specials on a website are advertising, so we date them, show full ranges and add that statement where the case calls for it.
Dentists, locations and group rotations
Groups often share dentists across offices. The rule's ban on implying a dentist practices where they do not regularly treat patients means each office page should list the dentists who actually see patients there, and a dentist who covers one Saturday a month at a second office should be presented that way. We keep a short roster per office, reviewed each quarter with your operations team, and Business Profiles match it.
Specialists and the twelve recognized specialties
Rule 150-11-.01 recognizes twelve specialties: dental public health, endodontics, oral pathology, oral and maxillofacial surgery, orthodontics, pediatric dentistry, periodontics, prosthodontics, oral and maxillofacial radiology, dental anesthesiology, oral medicine and orofacial pain. A dentist may use a specialist title only after completing the education set out in the ADA specialty guidelines. A general dentist may still provide specialty treatment, such as aligners or implants, as long as the dentist is not presented as a specialist. Implant dentistry and cosmetic dentistry are not on that list, so we never write 'implant specialist' or 'cosmetic specialist' for anyone, and pages say 'our dentists place implants' rather than implying a credential.
Sedation wording and the permit
Rule 150-13-.01 requires a permit for moderate enteral or moderate parenteral conscious sedation, issued after a credentials review, with training, equipment, staff CPR and reporting conditions; minimal sedation does not need one. A page that offers 'sleep dentistry' or IV sedation at an office whose dentists hold no such permit misleads patients and invites a complaint. We match sedation wording to the permits each office holds, office by office.
Patient privacy, testimonials and reviews
The rule bars advertising that reveals identifiable patient information without written consent, which covers named testimonials, smile galleries and case stories. Federal rules apply as well: the FTC's rule on consumer reviews and testimonials, in force since October 2024, bars fake reviews, paying for reviews expected to carry a particular sentiment, and suppressing reviews with threats or unfounded legal claims. Our review routine asks every patient the same way, offers nothing in return and never confirms in a reply that a reviewer is a patient.
Keeping copies, and how long
Georgia requires the dentist to keep a copy, recording or specification of each advertisement for at least one year after its last use, and to send copies to the Board within ten days of a request. Websites change weekly, so we keep a dated snapshot of every page we publish or edit, which gives your compliance lead the record without extra work.
What patients and the Board can check
Anyone can verify a Georgia dental license through the Board's online license lookup. Patients and competitors do check, especially for specialist titles and sedation claims. Pages that list each dentist's degree and credentials accurately, and say nothing the license record contradicts, are safer and read as more credible.
Medicaid, PeachCare and PPO callers in Georgia
Georgia Medicaid is run by the Department of Community Health and delivered largely through care management organizations under Georgia Families, alongside PeachCare for Kids and Georgia Pathways to Coverage. Children have had full dental benefits for years, as federal law requires. Adults were a different story: the Georgia Department of Audits and Accounts reported in November 2021 that adult members had emergency-level coverage only, pain relief and extractions, and that in the fee-for-service network it reviewed, fewer than a quarter of providers had accepted new patients in the previous year.
That changed in the state budget. The auditor's August 2025 follow-up records that the Fiscal Year 2025 Appropriations Act expanded adult Medicaid dental coverage to include preventive, diagnostic and restorative care. For an Atlanta group, the practical effect is more adult callers asking whether an office takes their plan for a cleaning or a filling, not only for an extraction, and more confusion about which plan pays for what. Benefit details vary by plan and change; we confirm them with your billing team rather than restating them on a page.
The answer belongs on each office page: which PPO networks the office is in, which Georgia Families plans and PeachCare for Kids it accepts, whether each dentist is taking new patients under each plan, and what self-pay or membership options exist. Offices that do not take Medicaid should say so plainly; it spares callers and front desks a wasted conversation and leaves room for the patients the office can serve.
Language pages for Gwinnett and the Buford Highway corridor
Spanish, Korean, Vietnamese, Mandarin and Cantonese are the languages Gwinnett County chose for its language equity work in 2021, and they match what a drive down Buford Highway shows. A group with dentists who treat patients in those languages holds an advantage most competitor websites ignore: the searches are real, and the pages that answer them are few.
We write a language page only when a dentist at that office treats patients in the language, and we name that dentist on the page. Each page is written for the community, not machine translated from English: treatment names as patients say them, the plans the office accepts, the phone line that reaches a speaker, and the same Rule 150-10-.01 limits as the English page. The Business Profile lists the language where Google offers a place for it, and calls from language pages route to the staff who can take them.
We avoid the opposite mistake too. A Vietnamese page for an office with no Vietnamese-speaking dentist or staff produces a booked visit that disappoints the patient on arrival, and it breaks the Georgia rule against misleading claims as surely as a superiority claim would.
What we build for each office
Each piece below has a purpose a patient or a search engine can see. Together they give every office a place in the results that matches its real dentists, plans and hours.
An office page per location
Address, MARTA station or interstate exit, parking, hours, the dentists who regularly treat patients there, the treatments offered, the plans accepted, languages spoken and a booking path. Written for the neighborhood or city, with no copy duplicated from a sister office.
A Google Business Profile per office
Correct primary category, hours that match the page, real photos of the office, services, plans and languages where the profile allows them, and a link to that office's own page rather than the home page. Under Google's guidelines, each profile must represent a real location where patients are seen.
Implant and clear aligner pages built for consultations
Who is a candidate, how many visits, how long it takes, the full fee range with both ends shown, financing, and the risks stated in plain words. The aim is a booked consultation from someone who has already read the facts, which tends to mean a higher accepted case rate.
Plans and payment pages
Per office: PPO networks, Georgia Families plans and PeachCare for Kids, membership plans for patients without insurance, and financing. Reviewed with your billing team every quarter, since plan participation changes.
Same-day, hygiene and recall pages
Pages that keep existing patients inside the group when they move from an apartment in Midtown to a house in Smyrna or Snellville, and that send urgent searches to the office able to see the patient today.
Dentist pages
A page per dentist with degree, training, the offices where they practice and the languages they speak, written so nothing on it conflicts with the license record or the specialty rule.
Distance drives map results. In Midtown, Buckhead and Perimeter Center, where offices share buildings and blocks, a practice may appear on the map for a few blocks and vanish beyond them. In Lawrenceville, McDonough or Cumming the same practice may show for miles. We measure each office on a grid of points around its address for ten treatment searches every week, so a gain or a slide is visible before it reaches the phones.
Reach grows from relevance and prominence as well as distance: a complete profile, a strong office page, a steady flow of genuine reviews and mentions from the neighborhood. A Gwinnett office that gets a mention from its chamber of commerce, a youth soccer league and a community paper usually gains more than one that buys a dozen directory listings.
The interstates shape reach too. A patient in Marietta may not consider an office across I-75 that is technically close, and a patient in Decatur may not drive to Buckhead at rush hour. We read the grid with those habits in mind, and we do not chase map positions in places the office's patients would never travel from.
Measuring new patients without leaking patient data
Dental websites handle protected health information whenever a patient books online or describes symptoms in a form. The HHS Office for Civil Rights guidance on online tracking technologies warns covered entities against sending that information to third-party tracking tools. A June 2024 court ruling vacated part of the guidance for pages that do not require a login, but booking forms and portals still deserve the cautious reading, and we follow it.
In practice: no advertising pixels on booking forms, intake forms or patient portals; call tracking that records the office, page and call outcome without storing clinical details; and only monthly totals from your practice management software, never patient records. Each office's main local number stays the same everywhere, including the familiar 404 or 770 numbers patients already know, so tracking never confuses the listings.
The result is a report that shows new-patient calls, bookings and consultation requests by office and page, which is the view an operations director needs, without creating a privacy problem for the compliance lead.
Acquisitions and de novo offices across the metro
Groups grow in Atlanta by buying established practices in the suburbs and opening new offices where the population is rising. Each move carries search risk. An acquired practice's name, phone number, reviews and page history are often worth more in search than anything the group can build quickly, and a careless rebrand throws them away.
Our launch plan for an acquired office keeps the number and the Business Profile, moves reviews with the profile, redirects old pages to the new office page and introduces the group brand alongside the practice name for a period. Georgia's rule against trade names confusingly close to another practice's name applies here: before a rebrand we check the new name against practices already operating in Georgia.
For a new office, the plan sets up the profile with verified details, publishes the office page before opening day, and builds local mentions in the first month. With that groundwork, a new office can usually appear for its own neighborhood or city within a few weeks of opening, though competition decides how fast it climbs.
AI answers and dental search in Atlanta
Patients now ask Google's AI answers, ChatGPT and Gemini questions such as 'which dentists near Brookhaven take PeachCare' or 'what does Invisalign cost in Atlanta'. Google says its AI features draw on the same signals as ordinary search, with no special markup required. Clear office pages, consistent profiles, accurate dentist pages, plan details and genuine reviews are what these tools find and repeat.
We do not sell AI visibility as a separate trick. The office pages, plan pages and dentist pages described above are what make an office quotable, and we check how AI answers describe your offices each quarter so mistakes, such as an old address or a plan you no longer accept, can be corrected at the source.
Picking a dental SEO agency in Atlanta
Plenty of agencies will show rankings. Fewer will show booked new patients per office. These questions help separate the two before you sign.
Questions worth asking
Ask each agency to answer these in writing:
- How will you credit each call and booking to an office and a page?
- How do you keep patient information away from advertising tools?
- Who checks pages against Georgia Rule 150-10-.01 and the specialty rule, and how?
- Will each office have its own page and profile, written for its neighborhood or city?
- How do you handle dentists who rotate between offices?
- What happens to the accounts, pages and data if we part ways?
- What will you report each month, office by office?
Warning signs
Be careful with any of these:
- Promises of fixed rankings or patient numbers.
- One 'Atlanta' page for every office, or office pages that differ only in the address.
- Phrases such as 'quality dentistry', 'state of the art' or 'pain-free' in sample copy.
- Reviews offered for sale, review gating or incentives for reviews.
- Language pages without a dentist who speaks the language.
- Contracts in which the agency owns your profiles, domain or tracking numbers.
What dental SEO costs in Atlanta
Digitalis Medical (26 Feb 2026) puts dental SEO in major US metros at $3,000 to $5,000+ a month per practice, mid-sized cities at $1,500 to $3,000, and competitive markets at 30 to 50% more than suburban or rural areas. Atlanta is a major metro, and its busiest districts for cosmetic and implant searches are competitive markets within it.
Our US offer prices dental groups at $3,500 per location a month with a three-location minimum. The $4,000 typical behind it is our own midpoint estimate of the Digitalis major metro band, and our fee sits $500 below that. Offices competing in Buckhead, Midtown or Perimeter Center, or groups launching several language versions at once, move to our competitive metro scope, by proposal from $4,500 per location a month.
We do not spread one practice's fee across several offices, and we do not charge per booked patient. A per-patient fee rewards volume over fit and makes it harder to keep the honest coverage answers that send unsuitable callers elsewhere.
A realistic first year
The 12-month path above lays out the order of work. In most groups the year has a familiar shape, although each office moves at its own pace:
- Months 0 to 1: measurement in place, a baseline per office and an honest count of unanswered new-patient calls.
- Months 2 to 3: office pages and profiles rebuilt; first impressions on neighborhood and city searches.
- Months 4 to 6: consultation pages, the review routine and the first steady consultation requests; a six-month report.
- Months 7 to 9: plan and fee pages, local links and phone fixes; fewer callers lost at the coverage question.
- Months 10 to 12: retention pages, a launch plan for new offices and a year two plan.
What slows it down
Late access to profiles and analytics, dentists who take weeks to approve clinical pages, plan lists nobody can confirm, phones that go unanswered at lunch, and rebrands that discard a practice's history. Each of these costs more months than any ranking factor, and each is within the group's control.
The numbers to report each month
A monthly report should help an operations director decide where the next month's effort goes. Ours shows, per office and against month 0:
- Organic visits to the office page and its treatment pages.
- New-patient calls, forms and online bookings, with unanswered calls shown separately.
- Booked new patients and consultation requests by treatment.
- Map positions on the grid for the tracked searches.
- New reviews and the reply rate.
- Reasons callers gave for not booking, from call notes.
- The work done that month and the plan for the next.
Our dental SEO services page sets out the method for every dental market we work in. The pages below cover the US program, our Houston and Washington DC pages, and services that can sit beside an Atlanta program or run alone.
Wrapping up
Atlanta patients choose a dentist by neighborhood or suburb, by plan and by language, and they decide quickly. The groups they book with give every office its own page and profile, state plainly which plans each office takes, keep implant and aligner copy inside Rule 150-10-.01, ask every patient for a review the same way and staff the languages they advertise. SEO is the work of making each office one of the few that patients find, trust and call.
If you run three or more offices across metro Atlanta, our pricing is above and a strategy call takes 30 minutes. You leave with a picture of where each office stands today, whether or not you hire us. We give no ranking, map position or patient number guarantees.
Sources for this guide
- Data USA, Atlanta, GA profile (2024: population 505,268, median household income $85,652, 8.9% foreign born, 10.1% uninsured)
- Data USA, Atlanta-Sandy Springs-Roswell, GA metro area profile (2024: population 6.26 million, median household income $89,724, 15% foreign born, 12% uninsured; Georgia about 1,856 patients per dentist, no year stated on the page)
- Data USA, Fulton County, GA profile (2024: population 1.08 million, median household income $95,292, 14% foreign born, 9.54% uninsured)
- Data USA, DeKalb County, GA profile (2024: population 765,351, median household income $80,644, 17% foreign born, 12.7% uninsured)
- Data USA, Cobb County, GA profile (2024: population 775,208, median household income $102,738, 16.4% foreign born, 12% uninsured)
- Data USA, Gwinnett County, GA profile (2024: population 979,864, median household income $87,890, 28.1% foreign born, 15.2% uninsured)
- Gwinnett County Elections, Language Equity (2021 commitment covering Cantonese, Korean, Mandarin, Spanish and Vietnamese)
- Wikipedia, Buford Highway (corridor through Brookhaven, Chamblee, Doraville and Norcross; more than 1,000 immigrant-owned businesses)
- Wikipedia, Interstate 285 (Georgia) (63.98 miles; called the Perimeter; ITP and OTP usage; 1995 split of area codes 404 and 770)
- MARTA, train stations and schedules (38 rail stations listed)
- Georgia Board of Dentistry, home page (office at 2 Martin Luther King Jr. Drive SE, Atlanta; license verification link)
- Georgia Board of Dentistry, Board Members (dentist, dental hygienist and consumer members)
- Georgia Board of Dentistry, Laws, Policies and Rules (Title 43, Chapters 1 and 11; Board rules in Department 150)
- Rules and Regulations of the State of Georgia, Department 150, Georgia Board of Dentistry chapter list (150-10 Advertising, 150-11 Specialties, 150-13 Sedation Permits)
- Ga. Comp. R. & Regs. R. 150-10-.01, Fraudulent, Misleading or Deceptive Advertising (current version effective 20 Feb 2003; Cornell LII copy)
- Ga. Comp. R. & Regs. R. 150-11-.01, Specialties (twelve recognized specialties; amended effective 3 Jul 2023; Cornell LII copy)
- Ga. Comp. R. & Regs. R. 150-13-.01, Conscious Sedation Permits (amended effective 24 Dec 2024; Cornell LII copy)
- Georgia Board of Dentistry, license verification
- Georgia Department of Audits and Accounts, Medicaid Dental, Report No. 19-20 (Nov 2021; adult coverage limited to emergency services; fewer than a quarter of fee-for-service providers accepted new patients in the prior year)
- Georgia Department of Audits and Accounts, Medicaid Dental follow-up review, Report No. 19-20 (Aug 2025; FY2025 Appropriations Act expanded adult Medicaid dental coverage to preventive, diagnostic and restorative care)
- Georgia Medicaid, Department of Community Health (Georgia Families, Georgia Families 360, PeachCare for Kids, Georgia Pathways; CMOs serving more than 2 million members)
- Georgia Dental Association (headquarters in Marietta; districts include the Northern District Dental Society)
- Northern District Dental Society, a district of the Georgia Dental Association
- Thomas P. Hinman Dental Meeting (held every March in Atlanta; 2027 meeting 18 to 20 Mar at the Georgia World Congress Center)
- Pearl dental cost data, dental implants D6010, based on ADA fee survey data (national average $3,075; updated May 2026)
- Liine, Marketing Benchmark Report: Dentistry 2024 Edition (nearly 50,000 new patient leads from US practices in 2023; vendor data)
- Digitalis Medical, Dental SEO pricing (dated 26 Feb 2026)
- FTC, Consumer Reviews and Testimonials Rule: Questions and Answers (rule effective 21 Oct 2024)
- HHS OCR, Use of online tracking technologies by HIPAA covered entities and business associates (partly vacated for unauthenticated pages in June 2024, so we follow it conservatively)
- ADA Principles of Ethics and Code of Professional Conduct, section 5 Veracity, 5.F advertising and 5.H announcement of specialization (PDF)
- Google Business Profile guidelines for representing your business
- Google Search Central, AI features and your website
- Webtonic, Dental landing page and CRO statistics (published 21 Jul 2026, updated 9 Oct 2026; benchmark ranges credited to Foundry CRO and dental studies, not attributed line by line)
- Peerlogic, DSO call analysis (4,280 calls, 26 practices, one month, Feb 2026; vendor data)
- Henry Schein, Measuring case acceptance (16 Oct 2015; 25 to 35% new patients, 50 to 60% patients of record)